Diploma in International Business Development

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Who Will Benefit From This Course

• ✔️New entrants seeking to switch into the business development industry and gain the competencies in manage a business
• ✔️Experienced learner who wish to upgrade their skills and qualification

There are opportunities for a graduate:
• Admin / secretary
• HR Manager / Executive
• Marketing Manager / Executive
• Operation Manager / Executive
• Business Analyst
• Human Resources Manager
• Sales Representative
• Financial Analyst
• Project Coordinator
• Entrepreneur/Small Business Owner
• Supply Chain Manager / Executive
• Business Development Officer

Why Choose This Course

The goal of this course is to expose the students to business know-hows needed to start up and manage a business. At the end of the course, students will be thoroughly assessed and if found satisfactory, will be given a Diploma in International Business Development.

This program also gives the students basic information about opening their own businesses and becoming entrepreneurs. They would also become better managers and supervisors should they work under other employers. They will be fully ready for the world of works as theoretical backgrounds and real-life work scenarios will be perfectly fused, thereby enabling students to be equipped and ready for any job they are about to embark on.

Entry Requirements

• ✔️At least 16 years old
• ✔️Academic Requirement: At least a Grade C6 (Min 50%) at O-Level in any 3 subjects or matured candidate who is 30 years old with at least 8 years of relevant working experience.
• ✔️Language Requirement: At least IELTS 5.5 or a pass in GCE ‘O’ Level English or equivalent

Additional Notes

• ✔️Dates of the examination to be announced during course.
• ✔️All amount stated are in Singapore Dollars (SGD), and no GST.
• ✔️Registration Fees refer to the price that the student pays the school for the sole purpose of processing the application requirements, and it is non-refunable.
• ✔️The maximum allowed period for a student to complete the course is 18 months from first date of course
• ✔️The Course Fee are non-refundable, unless there is no future class commence date by SOQ International Academy
• ✔️The minimum number of students that is required before a class commences is 6 pax, in the event the class cannot commence due to low take up rate, SOQ International Academy will notify the students at least 7 days in advance and provide an alternate commerce date.
• ✔️Local Student refers to Singaporean Citizens & Permanent Residents
• ✔️We do not issue Student Passes. “International Student” refers to individuals holding a valid Work Pass or any other long-term permit that allows them to reside legally in Singapore throughout the duration of their studies.

Expected Learning Outcomes

MODULE 1: Business Sales Communications

• ✔️Explain the different ways of communication and its effectiveness in different customers
• ✔️List the different body language from customers
• ✔️Explain effective ways to solve customers complaints
• ✔️List different communication icebreakers and use them to have better relationships with the customers.
• ✔️Use negative feedbacks and experiences and turn them into positive ones

MODULE 2: Marketing

• ✔️Explain how to use marketing strategies and processes to achieve good customer relationship.
• ✔️List steps necessary for understanding how the marketplace and the customer relates.
• ✔️Illustrate the strategies of a market that is customer oriented and driven.
• ✔️Explain the importance of marketing channels as related to customer satisfaction.
• ✔️State the relationship between sustaining a market, corporate/social responsibilities, and organisational ethics.
• ✔️State the benefits of sustaining a healthy competition amongst rivals.

MODULE 3: Digital Marketing

• ✔️Explain how the internet and social media will affect the consumer behaviour and expectations.
• ✔️List the steps to enhance on customer experiences through customer journey mapping
• ✔️Explain how to use paid advertisements to reach and convert on different internet platforms
• ✔️Explain how digital marketing will impact the business
• ✔️State the steps to use digital media to develop strategies.

MODULE 4: Sales Proposal and Negotiation

• ✔️List the different ways of presenting products or services to clients
• ✔️Explain the different strategic and negotiation skills that will achieve sales success during negotiation.
• ✔️List your own negotiation styles and skills and use them to close sales
• ✔️State the different method to enhance customers’ loyalty
• ✔️List the reasons of rejections and how to overcome them

Total Training Duration
Learning Hour: 208 Hrs
Blended learning included:
• Classroom face-to-face training: 64 Hours
• Asynchronous e-learning: 144 Hours
• Online quiz & Mock Up test

Recognition

• ✔️Training Provider: SOQ International Academy
• ✔️Registration No.: 201723514D
• ✔️Registration Period: 09 June 2022 – 08 June 2026

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Attendance requirement: min 75% attendance
Course completion requirements: Fulfill at least 75% min attendance and pass all assessments

Practical Hands-On Activities