Diploma in International Business Development

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Who Will Benefit From This Course

• ✔️New entrants seeking to switch into the business development industry and gain the competencies in manage a business
• ✔️Experienced learner who wish to upgrade their skills and qualification

There are opportunities for a graduate:
• Admin / secretary
• HR Manager / Executive
• Marketing Manager / Executive
• Operation Manager / Executive
• Business Analyst
• Human Resources Manager
• Sales Representative
• Financial Analyst
• Project Coordinator
• Entrepreneur/Small Business Owner
• Supply Chain Manager / Executive
• Business Development Officer

Why Choose This Course

The goal of this course is to expose the students to business know-hows needed to start up and manage a business. At the end of the course, students will be thoroughly assessed and if found satisfactory, will be given a Diploma in International Business Development.

This program also gives the students basic information about opening their own businesses and becoming entrepreneurs. They would also become better managers and supervisors should they work under other employers. They will be fully ready for the world of works as theoretical backgrounds and real-life work scenarios will be perfectly fused, thereby enabling students to be equipped and ready for any job they are about to embark on.

Entry Requirements

• ✔️At least 16 years old
• ✔️Academic Requirement: At least a Grade C6 (Min 50%) at O-Level in any 3 subjects or matured candidate who is 30 years old with at least 8 years of relevant working experience.
• ✔️Language Requirement: At least IELTS 5.5 or a pass in GCE ‘O’ Level English or equivalent

Additional Notes

• ✔️Dates of the examination to be announced during course.
• ✔️All amount stated are in Singapore Dollars (SGD), and no GST.
• ✔️Registration Fees refer to the price that the student pays the school for the sole purpose of processing the application requirements, and it is non-refunable.
• ✔️The maximum allowed period for a student to complete the course is 18 months from first date of course
• ✔️The Course Fee are non-refundable, unless there is no future class commence date by SOQ International Academy
• ✔️The minimum number of students that is required before a class commences is 6 pax, in the event the class cannot commence due to low take up rate, SOQ International Academy will notify the students at least 7 days in advance and provide an alternate commerce date.
• ✔️Local Student refers to Singaporean Citizens & Permanent Residents
• ✔️We do not issue Student Passes. “International Student” refers to individuals holding a valid Work Pass or any other long-term permit that allows them to reside legally in Singapore throughout the duration of their studies.
• ✔️Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least eight (8) years of relevant working experience or supporting evidence of competency readiness OR case-by-case basis through an interview, taking into account factors such as relevance of experience, learning readiness, career planning, and other relevant considerations. SOQ reserves the right to shortlist and admit applicants.

Expected Learning Outcomes

✅ Module 1: Business Sales Communication

✔️ Understand different communication methods and apply them effectively with different customer profiles
✔️ Identify customer body language and non-verbal cues to support better communication
✔️ Apply professional methods to manage customer complaints and service issues
✔️ Use communication icebreakers to build rapport and strengthen customer relationships
✔️ Turn negative feedback and service experiences into opportunities for positive improvement

✅ Module 2: Marketing

✔️ Understand how marketing strategies and processes support customer relationship development
✔️ Analyse the relationship between the marketplace, customer needs, and customer-oriented strategies
✔️ Understand the role of marketing channels in improving customer engagement and satisfaction
✔️ Recognise the importance of sustainable marketing, corporate social responsibility, and organisational ethics
✔️ Understand the value of healthy competition in supporting market growth and business development

✅ Module 3: Digital Marketing

✔️ Understand how the internet and social media influence consumer behaviour and expectations
✔️ Apply customer journey mapping to improve the overall customer experience
✔️ Use paid advertising strategies to reach and convert audiences across digital platforms
✔️ Understand how digital marketing impacts business performance and customer engagement
✔️ Develop digital media strategies to support marketing goals

✅ Module 4: Sales Proposal and Negotiation

✔️ Present products or services effectively to clients in different sales situations
✔️ Apply strategic negotiation skills to improve sales success
✔️ Identify personal negotiation styles and apply suitable techniques to close sales
✔️ Apply methods to strengthen customer loyalty and long-term relationships
✔️ Understand common reasons for rejection and apply strategies to overcome objections

Total Training Duration
Learning Hour: 208 Hrs (Part-Time)
Blended learning included:
• Classroom face-to-face training: 64 Hours
• Asynchronous e-learning: 144 Hours
• Online quiz & Mock Up test

Recognition

• ✔️Training Provider: SOQ International Academy
• ✔️Registration No.: 201723514D
• ✔️Registration Period: 09 June 2024 – 08 June 2026

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Attendance requirement: Min 75% attendance
Course Completion Requirements: Fulfill at least 75% min attendance and pass all assessments
Assessment Method : MCQ Exam, Written Assessment, Case Studies
Industrial Attachment: N.A.

Practical Hands-On Activities