Expected Learning Outcomes
MODULE 1: Organizational Behaviour
- ✔️Define and explain organizational behaviour
- ✔️Illustrate the foundation of people behaviour and psychology
- ✔️List and explain the concept of communication and the factors that hinder effective communication
- ✔️Explain the simplest forms of effective leadership
- ✔️Illustrate the various types of an organizational structure
- ✔️Explain the effects of an organizational culture
- ✔️Define and explain the importance of Human Resource policies
- ✔️Explain the impact of organizational changes and the importance of change management
- ✔️Explain the importance of stress management and how it affects employee performance
MODULE 2: Human Resources
- ✔️Define Human Resource and its relationship to the organisation and its management processes.
- ✔️Explain the functions of various discrimination laws as related to employment.
- ✔️List and explain the Human Resource management processes.
- ✔️Explain what is Job Analysis and its usefulness to the Human Resource department; especially in this dispensation where jobs are scarce.
- ✔️Explain the Information, Instruction, Training, Supervision and Discipline (IITSD) process and what it entails.
- ✔️Explain the importance of Compensation and Benefits to staff.
- ✔️Explain the benefits of Occupational Health and Safety trainings to the staff and organisation.
- ✔️Explain the process for preparing employment and termination letters.
- ✔️Describe the way forward for the challenges faced by HR departments both locally and internationally.
- ✔️Explain the importance of a Code of Ethics and Code of Conduct at the workplace.
MODULE 3: Operations Management
- ✔️Define operational management and state its importance to an organization.
- ✔️State the functions of an operations manager as related to the market he covers.
- ✔️Explain what a Period Order Quantity is and state ways of viewing it.
- ✔️Illustrate the relationship between production and operational management as related to manufacturing of goods and services.
- ✔️Outline challenges faced by operational managers in real life and suggest solutions to these problems.
MODULE 4: Basic Accounting
- ✔️List and explain the similarities between finance and accounting.
- ✔️Use operation, investment and finance as tools for the classification of business transactions.
- ✔️Explain the pitfalls of opening a business and the role of ethics in a business.
- ✔️List and explain the importance of a quality financial report.
- ✔️Explain the potential risks associated with finance and accounting record
Total Training Duration
Learning Hour: 208 Hrs
Blended learning included:
• Classroom face-to-face training: 64 Hours
• Asynchronous e-learning: 144 Hours
• Online quiz & Mock Up test
Recognition
- ✔️Training Provider: SOQ International Academy
- ✔️Registration No.: 201723514D
- ✔️Registration Period: 09 June 2022 – 08 June 2026
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Attendance requirement: min 75% attendance
Course completion requirements: Fulfill at least 75% min attendance and pass all assessments