Expected Learning Outcomes
✅ Module 1: Organisational Behaviour
✔️ Understand the key concepts of organisational behaviour and the foundation of human behaviour and workplace psychology
✔️ Understand communication concepts and identify factors that may affect effective workplace communication
✔️ Understand basic leadership principles and different types of organisational structures
✔️ Explain how organisational culture influences employee behaviour, teamwork, and workplace performance
✔️ Understand the importance of HR policies, change management, and stress management in supporting employee performance
✅ Module 2: Human Resources
✔️ Understand the role of Human Resources and its relationship with organisational management processes
✔️ Understand key HR management processes, including job analysis, training, supervision, discipline, compensation, and benefits
✔️ Understand employment-related discrimination laws, workplace ethics, and professional conduct requirements
✔️ Explain the benefits of occupational health and safety training for employees and organisations
✔️ Understand the preparation process for employment and termination letters
✔️ Discuss key challenges faced by HR departments locally and internationally
✅ Module 3: Operations Management
✔️ Understand the role and importance of operations management in an organisation
✔️ Identify the key functions and responsibilities of an operations manager
✔️ Understand Period Order Quantity and its relevance in operations planning
✔️ Explain the relationship between production and operations management in goods and services
✔️ Identify real-life operational challenges and suggest practical solutions
✅ Module 4: Basic Accounting
✔️ Understand the relationship and similarities between finance and accounting
✔️ Classify business transactions using operating, investing, and financing activities
✔️ Understand common business start-up challenges and the role of ethics in business
✔️ Explain the importance of quality financial reporting for business decision-making
✔️ Identify potential risks related to finance and accounting records
Total Training Duration
Learning Hour: 208 Hrs (Part-Time)
Blended learning included:
• Classroom face-to-face training: 64 Hours
• Asynchronous e-learning: 144 Hours
• Online quiz & Mock Up test
Recognition
- ✔️Training Provider: SOQ International Academy
- ✔️Registration No.: 201723514D
- ✔️Registration Period: 09 June 2024 – 08 June 2026
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Attendance requirement: Min 75% attendance
Course Completion Requirements: Fulfill at least 75% min attendance and pass all assessments
Assessment Method : MCQ Exam, Written Assessment, Case Studies
Industrial Attachment: N.A.