Effective Product Demonstration

Overview Certificate Trainer FAQ

Mode Of Training:
Classroom

Duration:
16 Hrs (2 Days)

Mode of Assessment:
Role Play & Written Assessment

Key Areas Covered In This Course

Product & Service Demonstration

Effective Communication & Consultation

Product Preparation & Application

Customer Care & Aftercare

Professional Demonstration Skills

Aromatherapy & Essential Oil Matching

Korean Lymphatic Guasha Techniques

Who Will Benefit From This Course

✔️This course is designed for anyone who wants to build strong skills in effective product demonstration and customer engagement within the retail industry. It is ideal for:
✔️Retail Sales Associates – Individuals who want to improve their ability to present, explain, and demonstrate retail products confidently.
✔️Store Promoters & Brand Ambassadors – Those who conduct live product demos and wish to enhance their presentation and communication techniques.
✔️Retail Supervisors or Team Leaders – Professionals seeking to train and guide their teams in delivering engaging customer experiences.
✔️Customer Service Staff – Anyone working in retail who wants to understand customer needs better and build stronger connections through effective product demonstrations.
✔️Career Switchers & New Entrants – People looking to enter the retail industry and develop practical, customer-focused product advisory skills.
✔️Open to all learners — with or without prior retail experience.

Why Choose This Course

✔️Learn practical product demonstration and customer engagement techniques
✔️Hands-On Practice & Live Demonstration
✔️Build Sales & Communication Confidence
✔️Learn From Industry Experts
✔️Career-Ready Skills for Retail Success

Entry Requirements

✔️Course completion requirements: Fulfill at least 75% attendance and pass assessments
✔️Aged 21 years and above.
✔️Education level of at least Workplace Literacy and Numeracy (WPLN) Level 3 or its equivalent.
✔️SOQ shall counsel and advise applicants without meeting the education, literacy and numeracy requirement that they may not be able to comprehend the content, keep up pace of training and/or cope with assessment conducted. Where necessary, unsuitable applicants will be discouraged from enrolling in the programme.

Expected Learning Outcomes

Learning Unit
LU1: Preparation for product demonstrations according to organisational procedures
LU2: Types of information about the products and services to be presented
LU3: Effective communication skills and methods of demonstration
LU4: Perform Effective Product Demonstration

Hands On/ Classroom Activities
• Korean Lymphatic Guasha Techniques | Practice Korean-inspired facial Guasha techniques to support gentle lymphatic drainage, relaxation and a refreshed appearance.
• Aromatherapy & Essential Oil Matching | Explore suitable essential oils for different skin types, customer needs and beauty care objectives.
• Facial Lymphatic & Relaxation Care | Apply gentle Guasha movements and aromatherapy techniques to enhance facial relaxation and customer comfort.
• Product & Service Demonstration | Practice professional product preparation, Guasha demonstration, usage advice and aftercare recommendations according to organisational procedures.

Additional Notes
Eligible for Claim Period: 16 Jul 2021 – 15 Jul 2027
Training provider: SOQ International Academy Pte. Ltd. (201723514D)

Funding Information
SkillsFuture Funding (Baseline) - Singapore Citizen 21-39/ Singapore PR/ LTVP+
Skillsfuture Mid-career Enhanced Subsidy (MCES) - Singpore Citizen above 40
Skillsfuture Enhanced Training Support for SMEs
Corporate Absentee Payroll (AP)
SkillsFuture Credit (SFC)
SkillsFuture Enterprise Credit (SFEC)
Union Training Assistance Programme (UTAP)

Practical Hands-On Activities

Product Demonstration in Aromatherapy Guasha
Focuses on developing professional product presentation, consultation, and demonstration skills through the application of aromatherapy oils and guasha techniques. Learners will understand how to introduce products effectively, explain the benefits of essential oils and guasha treatments, demonstrate proper usage techniques, and recommend suitable solutions based on customer needs and concerns. The course also emphasises customer communication, hands-on demonstration techniques, sensory experience creation, and building customer confidence through professional product knowledge and service presentation skills.

Earn Your Effective Product Demonstration Certificate

You will receive a related certificate from SOQ International Academy when you successfully complete the course

Meet Our Expert Trainers

Access expert knowledge and interact with accredited trainers backed by years of hands-on experience and sector-specific insights.

Alice Xu

Angelina Seah

Anne Chong

Gabrielle Tan

Ginne Wai

Jeff Lim

Kelly Chua

Mona Yam

Tan Hai Tat

Are tools and materials included?

Yes — all training materials, tools, and products used during the course are provided. Learners will have full access to everything needed for hands-on practice. Just bring your enthusiasm and readiness to learn!

Is this course suitable for beginners or non-industry learners?

Yes! This course is beginner-friendly and perfect for those with no prior experience in the beauty care industry. All concepts and techniques are taught step-by-step, with hands-on guidance and full training materials provided. Whether you’re new to beauty or looking to switch careers, you’ll gain practical, easy-to-apply skills in beauty advisory.

Can I learn both In-store and digital demonstration skill?

This course covers both in-store and digital demonstration skills. You’ll learn the key techniques for each, but we’ll go in-depth with one area — either in-store demonstrations (hands-on, live customer engagement) or digital demonstrations (creating and presenting content using tools like Canva) — depending on your learning focus and career goals.

Will this help me in my career or business?

The skills you’ll learn — from in-store to digital demonstrations — will help you attract customers, boost sales, and grow your career or business in the retail industry.

Are there any funding options or subsidies?

Yes — eligible Singapore Citizens and PRs can enjoy up to 70% SkillsFuture Funding. Other schemes like SkillsFuture Credit and UTAP may also apply.

Can I use my SkillsFuture Credit to pay for the course fee (after funding)?

Yes, you can use your SkillsFuture Credit to offset the remaining course fee after funding. Please visit the MySkillsFuture portal to check your available balance before registration.

Note: This course is not eligible for the $4,000 Mid-Career SkillsFuture Credit (SkillsFuture Level-Up Programme).

What is the class size?

We encourage small-group learning to ensure personal attention and hands-on guidance. Each class is kept intimate and interactive, with a maximum ratio of 1 trainer to 20 learners (1:20) for optimal learning support.

How can I register?

Simply click “WhatsApp Us” or “Enroll Now”, and our course consultant will get in touch with you shortly to guide you through the registration, subsidy options, and class schedule.

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Effective Product Demonstration

Classroom

16 Hrs (2 Days)

From $150.00

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Enroll NOW

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Effective Product Demonstration

Product Demonstration